Contact us
We answer email. There is no queue system and no chatbot.
General and traveller enquiries
If you have already asked for a quote, use the private link we emailed you: the prices are there, and you can message any agency that sent one. We do not have visibility of their availability, so asking them there is the faster answer.
Agencies
To be listed, start at list your agency. For anything about an existing listing, credits or a refund request, use the dashboard so it is attached to your account.
Data requests
To see, correct or erase the personal data we hold about you, email the address above with “data request” in the subject line and the email address you used. We respond within one month, as required by UK and EU data protection law.
Company
Paxeto
We are a directory and introduction service. We are not a transport operator, we do not accept bookings, and we do not provide transport services. Your contract is with the agency you choose.